Monday, 25 May 2015

...And Yet...

I still got a penalty fine notice from the NHS regarding my daughter's visit to the hygenist.  Had a very unpleasant phone conversation with one of their operators who told me at one point 'Just because your daughter has Down's Syndrome doesn't meant she is entitled to free health care'.  I beg to differ...
Whizzed off a letter the same day, enclosing copies of her ESA letter and the new HC2 form and complaining strongly about this guy's attitude on the phone,  and got a letter back practically by return post saying they were closing this matter.  Wish I could count on that - we shall see next time.

Why is everything always a battle?

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